What we do

GrassValley & Quantel
sQ Systems Support Specialists

System Support

Full remote support from our expert team of veteran Quantel and GrassValley engineers who have the skills to get you up and running again. Contract and Pay as you Go options available.

Training

Our system specialists are here to help guide you through any hurdles you come across.

Hardware Test and Repair

We’re fully equipped to diagnose any hardware problems you may have and provide detailed reports with estimated repair costs. All using Quantel approved parts.

Expansion, Upgrades & system Architecture advice.

Whether you’re interested in becoming a new sQ server user or you’re an established broadcast outfit, we have the stock and skills to setup or expand your architecture, I/O capacity and add additional features.

Disaster recovery

If you’re the victim of a cyber or virus attack, or suffer catastrophic infrastructure damage, we have the skills to get your system back up and running.

Health Checks

Let us carry out a regular health check to spot any problems before they effect transmission.

LiveTouch and Edit Seats

Training

Our system specialists are here to help you get up and running.

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Configuration

Our experienced team can assist you with equipment configuration, ensuring that it is optimized for your specific needs. We tailor settings and specifications to maximize performance and efficiency, helping you get the most out of your equipment.

IQ modular

Test and repair

We prepare your equipment for successful auctions through our comprehensive pre-auction testing. We guarantee flawless performance that captures the attention of potential buyers, enhancing the marketability and value of your assets.

Reconditioning

Before selling, ensure your equipment's peak condition with our comprehensive inspection and testing services. We instil confidence that your items are market-ready, meeting the highest quality standards and buyer expectations.

Upgrading

Boost the value of your equipment prior to sale with our pre-sale refurbishment services. Our optimisation enhances condition, making it more appealing to buyers and increasing your chances of securing the best price.

Kahuna

Coming soon

Parts & Logistics

RMA (Return Merchandise Authorisation)

Our streamlined Return Merchandise Authorization (RMA) process simplifies returns and replacements, guaranteeing a hassle-free experience in case you need to send items back. Enjoy a seamless and efficient solution for any issues.

Tracking

Stay well-informed through our real-time shipment tracking. We furnish precise updates on the delivery status for your convenience, ensuring you are always in the know about your shipments' progress.

Shipping

Place your trust in us for secure and punctual shipping services. We guarantee your equipment's safe and timely delivery to its destination, so you can have peace of mind throughout the journey.

Parts Warehouse

Our comprehensive inventory of replacement parts ensures quick and effective solutions for your equipment needs. Count on us to keep your operations running smoothly.

“The team's dedication to understanding our unique needs and delivering tailored solutions has been truly impressive. Their professionalism, expertise, and attention to detail have consistently exceeded our expectations. Effect Systems doesn't just meet our requirements; they anticipate and address them proactively.”

Daniel Lyons, Business Owner

 

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